Refund Policy
Understanding our refund terms and conditions for OS-BOOKS products and services
Our Refund Policy
30-Day Refund on Annual Plans: Customers who purchase Starter (₹1,999), Growth (₹3,500), Pro (₹4,500), Pro Plus (₹5,500), or Enterprise (₹12,000) may request a refund within 30 days of purchase if they are not satisfied.
₹200 minimum deduction: All refunds are processed after deducting ₹200 (non-refundable trial / onboarding fee). Refunds cannot be issued for less than this amount.
The ₹200 + GST (₹236 total) trial fee is non-refundable. Contact info@os-books.com for refund requests.
Try Before You Buy
Start with our ₹200 + GST 30-day trial for full access to OS-BOOKS before choosing an annual plan. When you upgrade, ₹200 from your trial payment is credited toward your annual plan price.
Our Recommendation: Try the ₹200 + GST trial first. If you choose an annual plan and are not satisfied, you have 30 days to request a refund (minus ₹200).
Request Evaluation Process
While our standard policy is no refunds, we do understand that exceptional circumstances may arise. All refund requests will be evaluated on a case-by-case basis by our management team.
Important Note: Our refund policy is strictly enforced, and we reserve the right to deny any request that does not meet our established criteria. Each case is carefully reviewed to ensure fairness while maintaining the integrity of our business model.
Why This Policy Exists
30-Day Trial Available
Test our software thoroughly with the paid 30-day full-access trial before choosing an annual plan.
Customer Support
Get assistance and guidance to ensure you make the most of our software.
Proven Track Record
Join thousands of satisfied businesses who have successfully implemented OS-BOOKS.
Questions About Our Policy?
If you have any questions about our refund policy or need clarification, our support team is here to help.
Email us at:
ossoftindia@gmail.comContact us:
+91 6264968844